Returns & Exchanges — Azar Studio

RETURNS & EXCHANGES

Azar Studio will exchange or refund goods within 14 days of reception. All goods must be returned unused and in perfect conditions, including packaging. Exchanges are based on stock availability.

Customers are responsible for return/exchange shipping charges. The cost of the delivery will only be returned in case we deem the goods to have been faulty before they were dispatched to you.

We will refund the full value of the goods within 30 days of receiving the items at our facilities, using the same method as the original payment. Azar Studio will not refund international duties and taxes.

Returns should be addressed to:

Azar Studio
Carrer Casp 104 SA - 1ª
08010, Barcelona
Spain

DAMAGED GOODS

We are not responsible for damage or loss occurred after the goods have been handed to the postal or courier service. In case you receive damaged goods let us know immediately. Please retain all relevant documentation so that we can make an insurance claim. If the package you receive is battered and you can not open it around the delivery person, please note the fact and make sure that you sign for it as “Damage package – goods not yet inspected”.

If you do not receive your order after delivery time please get in touch with us to:
info@azarstudio.net

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